Privacy Policy

 Shrub Pro ("Shrub Pro," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website or use our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Property or service address
• Billing information
• Service requests
• Appointment information
• Communications submitted through our website, email, telephone, or text message

We may also collect limited technical information such as your IP address, browser type, and website usage information through cookies and similar technologies to improve our website and services.

We use your information to:

• Provide estimates and perform requested services.
• Schedule and confirm appointments.
• Communicate regarding your services and account.
• Send invoices and process payments.
• Respond to customer questions and support requests.
• Improve our website and customer experience.
• Comply with legal and regulatory obligations.

If you choose to provide your mobile phone number and consent to receive text messages from Shrub Pro, you may receive messages regarding:

• Estimates
• Appointment confirmations
• Appointment reminders
• Service updates
• Billing notifications
• Customer support

Message frequency varies.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.

Consent to receive text messages is not a condition of purchasing any products or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Shrub Pro does not sell, rent, lease, or trade your personal information.

We may disclose your information only:

• To service providers that assist us in operating our business, processing payments, scheduling services, or maintaining our website.
• When required by law, court order, subpoena, or governmental request.
• To protect the rights, property, safety, or legal interests of Shrub Pro, our customers, or others.

Any third-party service providers are contractually obligated to safeguard your information and use it only for the services they provide to Shrub Pro.

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we use commercially reasonable security measures, no method of transmitting or storing electronic information is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Our website may contain links to third-party websites. Shrub Pro is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Subject to applicable law, you may request to:

• Access the personal information we maintain about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal record retention requirements.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Shrub Pro may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date. Continued use of our website or services after any changes constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Shrub Pro
17 Wood Ave
North Andover, MA 01845

Phone: 978-609-1760
Email: Mike@Shrubpro.com